About MattyY78

Rank: AGL Idea Moderator

Learn more about ranks and badges.

MattyY78's latest conversations

MattyY78 AGL Idea Moderator

What’s new in the AGL App – December 2018

Heading into 2019, our priority is the same as it’s always been: To make managing your utilities as comfortable and carefree as possible. Throughout our pilot and major release we’ve had some great feedback. We’ve been listening and have been able to quickly give you some of what you've been asking for. Delivered kWh switcher If you’re using a smart meter, you can view your usage by kWh or by cost. Whether you’re looking to use less power or you just like to stay informed, access the info y ...
8 Replies 0 Likes
MattyY78 AGL Idea Moderator

Re: New app dissapointing - Status changed to: Investigating

Hi @Seadog, @Ddvs, thanks for this feedback and sorry for the delay in getting back to you. @Seadog our dev team are currently building the hourly usage into the app so you can expect this soon. You mentioned above that you are using it to monitor excessive usage. Can I ask what the reaction is to excessive usage? I ask because maybe we could introduce other functionality which may be able to more easily assist you. @Ddvs rewards is on our backlog. What ideally would you be looking throu ...
26 Replies 0 Likes
MattyY78 AGL Idea Moderator

No solar usage available

Just received my first quarter bill today: 3rd of Oct 2018 - 1st of Jan 2019 I've definitely received a solar rebate on my last quarter bill. Problem: I've been unable to monitor my daily power usage over the last quarter. I only received power usage details for the first two days of the quarter via the AGL mobile app (both 3rd and 4th of October) All other days have the status 'missing'. When I originally signed up for AGL, I was setup on a Electricity saver plan (AGL requesed to not connect s ...
14 Replies 0 Likes