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214 results
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06-12-2018
06:34 PM
Heading into 2019, our priority is the same as it’s always been: To make managing your utilities as comfortable and carefree as possible. Throughout our pilot and major release we’ve had some gr...
- Tags
- mobile app
09-11-2018
03:07 PM
14 Likes
Im wondering why agl has reduced the functionality of the app? Why cant we see our hourly usage so we can identify areas of excessive usage as in the previous app. Seems agl can make more $$ if we ca...
- Tags
- Hourly usage
Labels
11-10-2018
12:48 PM
9 Likes
Looking to see more about my solar production alongside my usage
- Tags
- solar
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Show results in comments (6)
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I was able to view my daily usage and solar generation "Without" having to login each time with my ...
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Disappointed that your new app doesn't have solar feed in along with usage daily. You have the data...
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Interesting solar thread: https://community.agl.com.au/t5/AGL-App-Feedback/The-app-lacks-to-so...
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This new app is complete rubbish. There is a lack of detail as compared to the old version.&n...
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Does not show usage hourly or KWH input from solar FROM: https://community.agl.com....
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11-01-2019
02:28 PM
Just received my first quarter bill today: 3rd of Oct 2018 - 1st of Jan 2019 I've definitely received a solar rebate on my last quarter bill. Problem: I've been unable to monitor my daily power usage...
- Tags
- Solar usage
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27-09-2018
03:20 PM
Thanks so much for all the useful feedback you’ve given us so far. We’re listening to what you’re telling us and working through how we can refine the app to give you the best experience possible.
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20-09-2018
09:35 PM
1 Like
Requires more information about what the bars are representing, the next arrow (further info) is not working,
- Tags
- More data
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Show results in comments (5)
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Moving this into under consideration. Please continue to share any thoughts or vote for this ...
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Hi @Dorze, sorry for my delayed response. Can I ask why you preferred the old app graph?...
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Hi @Shr in our latest version you can now drill into your monthly view to get a daily bre...
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Hey @jshelbourn, just to understand your problem more. Are you wanting to make sure...
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Hi @Shr , we are looking to investigate how we can improve the usage parts of our new app.&nb...
12-11-2018
03:44 PM
- Tags
- lag
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Show results in comments (5)
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Hi @christina54 how are things looking now. Are you still facing a problem where th...
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Hi @christina54, i'm sorry to hear you are not enjoying the updated app. I'm happy to ta...
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Hi @christina54, i'll follow up now with our payment teams to find out whats happening for you...
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@christina54 thank you for your information. I've raised a support request with our team...
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Hi @christina54, so our team can more closely track issues our customers raise rela...
21-09-2018
01:05 PM
1 Like
I installed the pilot AGL application yesterday onto an Apple iPhone X (256 Gb) which is running iOS 12.0.
And I have updated the Telecoms carrier (Optus) configuration after installation....
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