I have usage charges for controlled load on my bill but I dont know what devices are connected to 'Controlled load'. How do I identify which services (eg: Hot water or pool) are connected to Controlled Load?
Second question is how do I connect additional services to Controlled Load usage rates?
Thanks for contacting us and being part of the AGL Community.
The Controlled Load register is mainly used for electric hot water, however, some customers do choose to wire separate appliances to this such as pool pumps. Depending on how much hot water you use in the household, we wouldn't recommend hooking up multiple appliances to this register, as you may find yourself running out of hot water.
If you do want to connect additional services, you will need to contact an electrician.