About -Jenna-

Rank: AGL Moderator

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-Jenna- AGL Moderator
2 weeks ago

Re: I wish to check what I have paid for the year

Hi dn907024, Thanks for contacting us and being apart of the AGL Community. You can check your payments by logging into your account here and clicking the Billing tab. From there, select Transaction History. If you require further assistance with this, please feel free to contact us here and we'd be happy to help. Regards, Jenna
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-Jenna- AGL Moderator
2 weeks ago

Re: Seniors discount

Hi Adviser, Thanks for contacting us and being apart of the AGL Community. Our Seniors plans are now based on low fixed rates, instead of discounts. This does make the prices more clearer and simple to understand, as well as providing certainty for the price you will be paying. We are happy to complete a bill comparison to check which plan is best for you. Please contact us here or by using AGL Messenger through the APP or your online account. Kind Regards, Jenna
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-Jenna- AGL Moderator
2 weeks ago

Re: Controlled lead - what devices

Hi Brink, Thanks for contacting us and being part of the AGL Community. The Controlled Load register is mainly used for electric hot water, however, some customers do choose to wire separate appliances to this such as pool pumps. Depending on how much hot water you use in the household, we wouldn't recommend hooking up multiple appliances to this register, as you may find yourself running out of hot water. If you do want to connect additional services, you will need to contact an electric ...
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-Jenna- AGL Moderator
2 weeks ago

Re: Where do I buy the special lock for my meter box

Hi WGresse1, Thanks for contacting us and being apart of the AGL Community. You can purchase an ABLOY (EM) lock from Integrity Locksmiths. The distributor will have a master key for this lock. Please see the below details for contacting an Integrity Locksmith near you: 1300 366 488 OR www.integritylocksmiths.com.au Once you have obtained this lock, please contact us via one of the following methods here to advise. Kind Regards, Jenna
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