About -Jenna-

Rank: AGL Moderator

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-Jenna-'s latest conversations

-Jenna- AGL Moderator
a month ago

Re: First bill and it’s shocking!!!

Hi M_akter, Thanks for being part of the AGL Community. We can certainly appreciate that receiving a higher than expected bill can be concerning. You may be able to find some helpful tips regarding this here. Alternatively, please feel free to contact us so we can check your account details. You can also get in touch with us via AGL Messenger, through your APP or My Account. Regards, Jenna
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-Jenna- AGL Moderator
a month ago

Re: Please STOP sending overdue messages when bill has been paid

Hi Walbear, Thanks for being part of the AGL Community. We do need to check your account to determine why these calls are occurring. Please contact us directly here. You can also use AGL Messenger via the APP or My Account. Kind Regards, Jenna
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-Jenna- AGL Moderator
a month ago

Re: How to change Billing

Hi Carlsrue469, Thanks for being part of the AGL Community. You will need to contact us directly, as we need access to your account to process a tariff change. You can find ways to get in touch with us here, or you can use AGL Messenger via the APP or My Account. Regards, Jenna
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-Jenna- AGL Moderator
a month ago

Re: Charged twice

Hi Zex, Thanks for being part of the AGL Community. As this is an account related enquiry, please contact us directly here. You can also use AGL Messenger via the APP or My Account. Kind Regards, Jenna
1 Reply 0 Likes