About -Jenna-

Hi DRT, thanks for being part of the Neighbourhood. We would recommend to submit this request as soon as you know the date, as you can select this in advance. In general, we require 24-48 business hours notice. You can view our plans and sign up online here. We look forward to having you on board! Kind Regards Jenna

Hi AndGL, thanks for being part of the AGL Neighbourhood. There are some instances where we can raise a retrospective transfer, however this is only available for Basic or Manually Read Interval Meters, and only in some circumstances. If you have been told that this isn't available to you, it would mean your meter is not eligible sorry! Kind Regards, Jenna

Hi Paulybronco, thanks for being part of the Neighbourhood. To assist with this enquiry, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist. Thanks, Jenna

Hi ReneeG1, thanks for being part of the Neighbourhood. When you are logged into your account here, and click on the Rewards tab, you will see 'Keep Exploring' in a blue box. Just click on 'View All' and you can then use the Search bar to find the EB Games or Barbeques Galore offers. Just bear in mind the Rewards page has it spelt as 'Barbecues Galore', instead of how it's displayed in the photo. Kind Regards, Jenna