About -Jenna-

Rank: AGL Moderator

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-Jenna- AGL Moderator
a week ago

Re: Taking money out of my account!!

I am sorry that you've had this experience. We are happy to take a look into this for you and provide an explanation but we would need to speak to you over the phone. Please contact us by phone and speak to our Resolution team.
9 Replies 0 Likes
-Jenna- AGL Moderator
a week ago

Re: Google mini

Hi Jess, If you haven't been able to find your answer through the FAQ, please feel free to contact us so we can check your account details. Regards, Jenna
2 Replies 0 Likes
-Jenna- AGL Moderator
a week ago

Re: what are the steps of changing flat rate to time of use?

Hi gciniedube, This process does need to be done by our consultants either over the phone, by Webchat or our Messenger service. Please contact us Regards,Jenna
1 Reply 0 Likes
-Jenna- AGL Moderator
a week ago

Re: Solar system doesnt work

Hi Tara0301, If the power is disconnected or there's an outage, this will automatically turn your solar inverter off as well. Please check this and turn it back on if required. Regards, Jenna
3 Replies 0 Likes