Hi there, I spoke to 2 different online customer service employees about having no money currently (on maternity leave and waiting on my centrelink) and both said they were processing my grant application. Hadn't heard anything after a week so looked online, found a page on your website that you could apply yourself for the form to get the grant. Done that, still nothing, just threats my power will be cut off in 3 days! Just what I need with a 3 month old! Someone please help!