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Rank: Switched-on

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SJK123 Switched-on
23-09-2020

Re-charged for prior bills, incorrect calculation

I have recently switched to AGL, and paid my first two bills on time. I logged into my account in the lead up to my third quarterly bill to monitor things and noticed these bills had dissapered and my account was just in credit for the amounts paid. I have now received my 3rd bill and it actually charges me for my other prior 2 bills - with the credit applied. The calculation is slightly off vs what would have happened if my billing was correct however. The charges on my new bill were: Billing P ...
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