About srb623

May one ask why your system, that has been developed by the world's best programmers (I've been told to be nice on the forum and not denigrate AGL staff), has yet again, not been working since the 11th May ? This is 10 days ago. Surely your system is not that slow that it takes 10 days to process one days data ? Solar command status has to be one of the most useless concepts I've ever seen in any information system that I've ever used. It is always failing. And before you ask, yes, I have c ...

My deepest apologies for such a late reply but the incompetence of AGL support staff (in particular the imbeciles masquerading as programmers) was so high it has taken them close to three months to give me back my community access. First effort caused me to lose all online access, then they re-connected me with the wrong data, and then it took two months for the imbeciles to give my community access back. Although I am sure that there are some good people in the community, willing to give thei ...

I note that it has now been THREE weeks and not a word from AGL support. If I did not pay my bill and was three weeks late there would be hell to pay and probably disconnection, But it is fine for AGL to not provide service for THREE weeks ! Typical c**p service that AGL provide.

I've just been into on-line system and looked at usage and I see some ridiculously incorrect figures. Usage numbers like 84kWh in one day ? My typical usage is 8 to 10 per day. The solar data is just as ridiculous - 33kWh export from a 1.7kW system ? What sort of moron has created this sort of data and problem ? Do your developers have the faintest clue as to what they are doing ? If this data is what will be reflected in my bill (due in two days) then I will sue AGL and take them to the A ...