About srb623

Rank: Superconductor

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srb623 Superconductor
10-01-2020

Re: Solar systems check not updated since 21 July

My deepest apologies for such a late reply but the incompetence of AGL support staff (in particular the imbeciles masquerading as programmers) was so high it has taken them close to three months to give me back my community access. First effort caused me to lose all online access, then they re-connected me with the wrong data, and then it took two months for the imbeciles to give my community access back. Although I am sure that there are some good people in the community, willing to give thei ...
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srb623 Superconductor
10-09-2019

Re: Solar systems check not updated since 21 July

I note that it has now been THREE weeks and not a word from AGL support. If I did not pay my bill and was three weeks late there would be hell to pay and probably disconnection, But it is fine for AGL to not provide service for THREE weeks ! Typical c**p service that AGL provide.
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srb623 Superconductor
29-08-2019

Ridiculously large usage numbers in on-line system

I've just been into on-line system and looked at usage and I see some ridiculously incorrect figures. Usage numbers like 84kWh in one day ? My typical usage is 8 to 10 per day. The solar data is just as ridiculous - 33kWh export from a 1.7kW system ? What sort of moron has created this sort of data and problem ? Do your developers have the faintest clue as to what they are doing ? If this data is what will be reflected in my bill (due in two days) then I will sue AGL and take them to the A ...
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srb623 Superconductor
26-08-2019

Solar command status not updated since 21 July

This is the second time that I am posting this problem as my first post was deleted ! No idea why as it was not offensive. Anyway why is my solar command status not working ? This occurs regularly and makes the tool absolutely useless. At least I can go into usage and see the solar data there - but would like solar command status to be working, Here's hoping for a solution and not another deleted post.
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