About Nichola

Thanks for your message Chris and I'm so pleased to hear you had a great install experience. We've put a lot of effort into ensuring installs are efficient and safe, as well as leaving the premises clean and tidy so I'll pass your positive feedback onto the install team. And thank you for sharing details with your friends as well. We really appreciate the endorsement.

Hi and thanks for your interest in our battery backup solution. To enable your battery with the grid back-up option, we remove the circuits that you select for back-up from your existing switchboard. These back-up circuits are then reconnected in to a separate sub-board that includes a changeover switch. A separate battery supply is then wired into this sub-board which requires additional cabling. The changeover switch enables the backup circuits to be isolated in the event of a grid-outage, an ...

The additional products and services that we offer to make the battery installations possible or peronalise the installation so our customers can maximise the benefit of the battery are not about making money, rather about passing on the costs of the additional work. We made estimates at the commencement of the project about the cost of providing this backup power option, but since revised it based on experience. It's great you are considering the cost and the personal benefit and making an inf ...

Hi Rob, Thanks for your question - you’re exactly right. Currently power from your solar system will first be used in your home, and then any excess exported to the grid. When your battery is installed, your solar generation will first be used in your home, then to charge your battery, and only once your battery is full, exported to the grid. Under normal operation, your battery will discharge into your home to meet your household demand. During a virtual power plant event, AGL may discharge ...