About NathanB

Rank: AGL Moderator

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NathanB's latest conversations

NathanB AGL Moderator
10-04-2018

Re: How do I change my login method email address

Hi @Ianmceverett The link I provided is for our web chat team, so no phone call needed! It's likely that there's something needed to be done relating to your account to resolve this, and it would be best to discuss this with our team so they can take a look at your account and fix it up for you and explain why it hasn't been working for you. Let us know how you go and if you still require assistance.
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NathanB AGL Moderator
09-04-2018

Re: Solar Metering Charge

Hi @Surfeegirl Our sales team can explain your particular Set & Forget plan to you via our 24/7 web chat service. They're available now and can ensure that you're on the best plan available for your solar. Thanks!
1 Reply 0 Likes
NathanB AGL Moderator
09-04-2018

Re: agl bill not making it past g-mail

Hi @rjf that sounds odd indeed - Have you checked your spam folder? Our team can assist with this, head to our web chat at your earliest convenience for 24/7 assistance!
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NathanB AGL Moderator
09-04-2018

Re: Paper Invoice addressed to 'Energy Consumer'?

Hi @jtse Thanks for getting in touch! Our web chat team can help you out with ensuring that the electricity and or gas is under your name at your address. They're available 24/7!
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