About NathanB

Rank: AGL Moderator

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NathanB AGL Moderator
15-07-2016

Re: How can I activate my Off Peak boost during day time?

Hi @MIchael We should be able to raise a service order to have your meter configured so that your hot water is running longer. Get in touch with us via private message with some account information and we'll get it started.
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NathanB AGL Moderator
13-07-2016

Re: Incorrect reading on my gas bill

Hi @Emanuele I have responded to your message and as advised am investigating this for you. We will have a resolution for you very soon.
Solved 6 Replies 0 Likes
NathanB AGL Moderator
11-07-2016

Re: Incorrect reading on my gas bill

Hi @Emanuele - Thanks for getting in touch via the community! We would be happy to take a look at this for you. Please pop us a message with some account details and we'll take a look from there.
6 Replies 0 Likes
NathanB AGL Moderator
08-07-2016

Re: Changing address and transferring plan.

Hi @Angelina When moving home, the only fees applicable are the final read at your current property and the start read at the property you're moving to. These fees are subject to your local distribution company.
Solved 3 Replies 0 Likes