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Shahk Semiconductor
14-05-2018

Smart meter but still keep on getting Estimates

Hello, The AGL Solar Panel and Smart Meter Saga Continues........I have been in touch with AGL since November to try and get this sort. Last bill in February was an Estimate and current bill is an estimate as well(partial estimate as they got the usage from the smart meter but strangely didnt get the Feed in from the Smart Meter. So the current bill does not show any credits what so ever). The latest bill for May is also an estimate and does not reflect the solar panels we have installed on our ...
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Shahk Semiconductor
04-12-2017

Re: AGL customer service missing- solar meter upgrade

Hi Jamie, Thanks for getting someone to ring us.Based on the advice given to us, the only way forward for us is for us to moove to another provider.Even your AGL rep agreed that there is not much AGL can do to get the meter upgrade happening and to avoid the panels sitting on the roof without doing anything, its better for us to moove to another company. A bit disheartening to hear that such a big company not recognising importance of loosing customers and having guidelines/policies in place to ...
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Shahk Semiconductor
03-12-2017

AGL customer service missing- solar meter upgrade

Hi Allwe have been AGL customers for years and have finally given up on getting anywhere.here is our story:We got panels installed quite a while agolodged a request with AGL for meter upgrade and was told that they could not process the request as they could not locate the paperwork. The customer centre guy promised us that they will give ur meter upgrade a priority as soon as we email the papaerwork. Then I contacted the installer who confirmed that they had already emailed the paperwork but I ...
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