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twoblues Semiconductor
Friday

Re: Smart meter reconfiguration charges

Hi Jaydeny.Allowing a third party to perform a service on behalf of AGL which has a large variability in the amount of input and subsequent charge to the customer appears to be foolish in the extreme. AGL absolves itself of any responsibility for the service or charge. Third party gets to nominate the level of service and subsequent charge applied. Customer gets hit with the charge with the charging agent (AGL) taking no responsibilty for the size of the charge. Third party (who operates to coll ...
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twoblues Semiconductor
Friday

Re: Smart meter reconfiguration charges

Hi Jayden I have been making some enquiries and I believe that the information you have given MAY be factually wrong. Having spoken to Endeavour Energy (my local electricity distributor) I have had email confirmation that the retailer is responsible for all aspects of meter supply and subsequent management. Further I have been informed by AGL personell that a company is subcontracted by AGL to perform tasks such as meter reconguration - Plus.Es - tel : 1300377118https://pluses.com.au/So AGL reta ...
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twoblues Semiconductor
Friday

Re: Configuration of smart meter for solar power

Hi Jayden I have been making some enquiries and I believe that the information you have given MAY be factually wrong. Having spoken to Endeavour Energy (my local electricity distributor) I have had email confirmation that the retailer is responsible for all aspects of meter supply and subsequent management. Further I have been informed by AGL personell that a company is subcontracted by AGL to perform tasks such as meter reconguration - Plus.Es - tel : 1300377118https://pluses.com.au/So AGL reta ...
6 Replies 0 Likes
twoblues Semiconductor
yesterday

Re: Smart meter reconfiguration charges

Factually untrue again Jayden.I have just been told by AGL (new connections) and confirmed by customer relations manager (complaints) that the charge for reconfiguring a smart meter is ALWAYS charged at $165 and is ALWAYS a remote operation. There is no UP TO about it.Various OTHER reconfigurations MAY be charged differently but there is only ONE charge for solar reconfiguration.In Vic the charges vary between $58 and $62.AGL pease respond to this message with the facts.Rick
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