About -Nam-

Rank: AGL Moderator

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-Nam-'s latest conversations

-Nam- AGL Moderator
yesterday

Re: Hissing meter

Hi Irene1972! Welcome to the AGL Community! Your meter certainly shouldn't be making loud sounds, please Contact Us so we can send a technician to inspect the meter for us. Kind regards, -Nam-
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-Nam- AGL Moderator
2 weeks ago

Re: meter change, when will it be done job no,793071.

Hi scotland51! Welcome to the AGL Community! Please contact our connections team directly on 1800 680 430 and they'll be able to follow up on your meter exchange request. Kind regards, -Nam-
Solved 1 Reply 0 Likes
-Nam- AGL Moderator
2 weeks ago

Re: Unable to download electricity bill

Hi Kerril! Welcome to the AGL Community! You can certainly still download your bills via the email overview, if it's not working for you, you can also download your bills directly from your AGL My Account by selecting the Billing tab. Otherwise, please Contact Us and we'll send that to you manually. Kind regards, -Nam-
Solved 1 Reply 0 Likes
-Nam- AGL Moderator
2 weeks ago

Re: Smart meter reconfiguration after solar installation

Hi SimonLee! Welcome to the AGL Community! We do need to advise the networks standard time frame on when this is generally completed however, remote reconfigurations can generally be completed within a few days. Once this has been reconfigured for you, you'll receive a SMS confirmation that this has been completed for you successfully. You can also check with our connections team by contact them directly on 1800 680 430 and they'll be able to let you know. Kind regards, -Nam-
Solved 1 Reply 0 Likes