About Ellen1

Rank: AGL Moderator

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Ellen1's latest conversations

Ellen1 AGL Moderator
3 weeks ago

Re: gift card

Hi Donnalh! Welcome to AGL Community! You certainly should have received them by now! I recommend having a look through your spam folder, and if nothing is found contact us. Thank you Ellen
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Ellen1 AGL Moderator
3 weeks ago

Re: Feed in Tariff Rate

Hi GWS! Welcome to AGL Community! Our feed in tariff was adjusted in line with our yearly rates change within the market which is affected by a large number of factors. We do have our Solar Savers offer which offers a higher feed in tariff, you can review this on our website. Thank you Ellen
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Ellen1 AGL Moderator
3 weeks ago

Re: Electricity metre abolishment

Hi Mick10! Welcome to AGL Community! That sounds like a big project for you! Lets get this sorted asap, you can touch base with our dedicated team directly on 1800 680 430 and they will be able to answer all those questions for you. Thank you Ellen
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Ellen1 AGL Moderator
3 weeks ago

Re: AGL messaging...fails to send

Hi Mee2! Welcome to AGL Community! This is disappointing to hear, we absolutely want to support you with your query, Here is there email address, when you contact them please also provide screenshots of the failed messages so we can get this looked into. Thank you Ellen
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