About JanineD

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JanineD Switched-on
16-08-2019

Re: Gas meter reading incorrect

Hi. Your system would not accept my meter reading because it's lower than your incorrect reading.The problem is unresolved.
6 Replies 0 Likes
JanineD Switched-on
16-08-2019

Gas meter reading incorrect

I had a significant jump in gas usage compared to same time last year, even though nothing has changed in terms of usage. My bill shows a Start Read of 11402 and an "End Read" of 11859 dated 12 August, with a Read Type of "Actual".However, yesterday 16 August, my meter reading only shows 11668. It seems the meter reading on my bill is incorrect. Please advise why the discrepancy and whether I can get a bill reissued with the correct meter reading. I can send account details if required. Thanks,J ...
6 Replies 0 Likes