About MichaelA

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MichaelA Switched-on
15-06-2019

Re: Tesla 2 VPP install - can't get the installer to fix issues

Hi @David_AGL - Matt from customer service in Melbourne contacted me during the week. He is going to arrange someone to attend our house to check the install. Hopefully it will be fixed soon!
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MichaelA Switched-on
11-06-2019

Tesla 2 VPP install - can't get the installer to fix issues

Hi All, Tesla 2 VPP installed October 2018, however we have had issues with our oven circuit ever since the battery was installed. I asked the sparky to come back, he sent someone to our home who couldn't find any issues, however I've tried to get him back and he dodges calls and emails about this. My question is: I paid AGL for the install, they outsource the install (fine) but if I can't get the orignal installer back, who is responsible? The issues we are experiencing cause the oven circuit t ...
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