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FBB Switched-on
23-04-2019

Re: Feel ripped off

Hi, I have exactly the same problem. I signed up based-on the rates on the site and then received a message a week later from AGL saying meter information blah blah and here are your increased rates. 10% alone for the daily supply charge! This is a VERY poor way to start the relationship. I would also like this resolved asap so I get what I originally signed up for. Otherwise I will be taking this up with the Ombudsman and look to change my energy provider. Electricity AND gas. Regards Unhappy ...
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FBB Switched-on
24-05-2019

Re: Feel ripped off

Hi Jaydeny, a similar thing happened to me. I emailed AGL to complain but have had no response. Very disappointing. Can you or another AGL moderator assist?
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