About David_AGL

Rank: AGL Community Manager

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David_AGL's latest conversations

David_AGL AGL Community Manager
  • Solar enthusiast
Thursday

Re: latest solar saver rates for SA 5152

@the_summit , just that number, but if you'd rather not wait around on hold, the "Message Us" button under My Account can put your query through to customer service and they'll message you back.
8 Replies 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
Thursday

Re: latest solar saver rates for SA 5152

Hi @the_summit , sorry for the confusion - the info for the latest solar saver plan will be added to the website shortly. It was temporarily removed while we swap between the old and new versions of the plan. If you want the info ASAP, feel free to contact customer service and they'll be happy to give you the details, but either way it will be available on the website very soon.
8 Replies 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
Thursday

Re: Messaging Service - Status changed to: New

Hi @ng771 , can you please confirm if you're still seeing this issue? I just took a quick look on My Account and the app, and the Messaging tool is working correctly for me.
1 Reply 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
Thursday

Re: Resolutions Team?

Hi @DBHI48 , please send me a private message with your account number and I'll follow up on this.
1 Reply 0 Likes