About David_AGL

Rank: AGL Community Manager

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David_AGL AGL Community Manager
  • Solar enthusiast
29-05-2019

Do fees and charges include GST?

Fees and charges shown in the AGL Energy App and My Account include GST, where applicable. This includes all fees and charges other than the following: feed-in tariffs for residential customers late payment fees dishonour payment fees. For more information on fees and charges may apply to your energy plan, refer to https://www.agl.com.au/help/rates-contracts/fees-charges
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David_AGL AGL Community Manager
  • Solar enthusiast
01-08-2019

How is my projected bill calculated after completing my own meter read?

This article applies to you if you've performed your own meter read. If you haven't done this, refer to How is my projected electricity bill calculated? Need more help understanding your bill? Take a look at I don't understand my bill. What can I do? You may be able to view a projection of your next bill after completing a meter read. Remember, your bill projection is an estimate only. Your actual bill may be different. We estimate your average daily charges based on your read provide ...
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David_AGL AGL Community Manager
  • Solar enthusiast
2 weeks ago

Announcement, 29 November 2019: Solar users impacted by storms and bushfires

Unfortunately, large areas are currently being affected by power outages due to recent storms and bushfires. While there is no power to your home, unless you have a battery backup system installed, your solar PV system will not be operational. Once the power comes on, please check the inverter to see if it’s functioning – if it’s not, please give us a call on 1300 377 118 (Option 2, Option 1) and we’ll be happy to assist.
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David_AGL AGL Community Manager
  • Solar enthusiast
03-07-2019

I’m having trouble accessing AGL’s Solar Command monitoring service

If you're having difficulty accessing the Solar Command service, take a look at these FAQs or contact our team using the details below. How do I contact you? If you're a South Australian battery customer: Email us on savppcustomersupport@agl.com.au Call us on 1300 337 118 (option 2 then option 2) For Commercial Solar customers: Email us on commercialprojects@agl.com.au Call us on 1300 377 118 (press option 2 then option 1). For all other customers: Email us at solarcustom ...
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