About David_AGL

Rank: AGL Community Manager

Learn more about ranks and badges.

David_AGL's latest conversations

David_AGL AGL Community Manager
  • Solar enthusiast
29-05-2019

Do fees and charges include GST?

Fees and charges shown in the AGL Energy App and My Account include GST, where applicable. This includes all fees and charges other than the following: feed-in tariffs for residential customers late payment fees dishonour payment fees.
0 Replies 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
01-08-2019

How is my projected bill calculated after completing my own meter read?

This article applies to you if you've performed your own meter read. If you have a smart meter, refer to How is my projected electricity bill calculated? You may be able to view a projection of your next bill after completing a meter read. Remember, your bill projection is an estimate only. Your actual bill may be different. We estimate your average daily charges based on your read provided for the billing period and will still take into account the factors like seasonality, similar home ...
0 Replies 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
03-07-2019

I’m having trouble accessing AGL’s Solar Command monitoring service

If you're having difficulty accessing the Solar Command service, take a look at these FAQs or contact our team using the details below. How do I contact you? If you're a South Australian battery customer: Email us on savppcustomersupport@agl.com.au Call us on 1300 337 118 (option 2 then option 2) For Commercial Solar customers: Email us on commercialprojects@agl.com.au Call us on 1300 377 118 (press option 2 then option 1). For all other customers: Email us at solarcustom ...
0 Replies 0 Likes
David_AGL AGL Community Manager
  • Solar enthusiast
27-08-2019

How do I get started using my new solar system?

Getting set-up with solar Once your solar panels have been successfully installed on your roof, your meter will need to be updated. This is to make sure you’re getting credited through your solar feed-in tariff. Installing your new meter Having solar panels means you’re now able to send power back to the grid and be credited for the power you supply. In order to measure this power, you’ll need to have your meter upgraded. Sometimes, the solar panel installation company will arrange for you, ...
0 Replies 0 Likes