About Jim1

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Jim1 Conductor
13-05-2019

AGL IQ Usage Data

Hi All, I,m new to solar and have been struggling with getting any meaningful usage data from AGL IQ. I can see what I'm drawing down from the grid and what I am exporting but when I click on the 'Usage Charges" tab I'm told: 'Unfortunately, there was an error loading your usage charges data. Please try again later. (ZIEIQ001 - 014). This has been the case for nearly 1 month. Any ideas on what I need to do to correct this? Thanks in Advance
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Jim1 Conductor
20-06-2019

Credit Card Processing Fee

I have just received my first solar bill and am working my way through it. It’s a little confusing as part of the billing period is split over two rate plans, but I have a question. I supply the grid far more than I use and it’s obvious that I will generally have a credit balance. My question is this: I have been charged a ‘Visa card payment fee’ on the debits before the accrued credits have been applied. My card was never debited, no transaction took place. Why the charge?
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Jim1 Conductor
14-05-2019

Re: AGL IQ Usage Data

Hi Jayden,Thanks for the prompt response. Yes, the metre was upgraded just over a month ago to an EDMI Mk10D.Thanks
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Jim1 Conductor
20-06-2019

Re: Credit Card Processing Fee

Hi Jaydeny, My previous bill was in credit. Hope t his helps. Jim
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