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Jim1 Conductor
21-06-2019

Credit card fee on first solar bill

Hi Jayden, I'm pretty sure the credit card fee listed on my first solar bill related to the previous bill payment. Thanks for your efforts. I'll mark this question as closed. Thanks Again, Jim
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Jim1 Conductor
20-06-2019

Re: Credit Card Processing Fee

Hi Jaydeny, My previous bill was in credit. Hope t his helps. Jim
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Jim1 Conductor
20-06-2019

Credit Card Processing Fee

I have just received my first solar bill and am working my way through it. It’s a little confusing as part of the billing period is split over two rate plans, but I have a question. I supply the grid far more than I use and it’s obvious that I will generally have a credit balance. My question is this: I have been charged a ‘Visa card payment fee’ on the debits before the accrued credits have been applied. My card was never debited, no transaction took place. Why the charge?
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Jim1 Conductor
14-05-2019

Re: AGL IQ Usage Data

Hi Jayden,Thanks for the prompt response. Yes, the metre was upgraded just over a month ago to an EDMI Mk10D.Thanks
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