About Samjy

Rank: AGL Moderator

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Samjy AGL Moderator
16-11-2018

How do I log in using a password?

⚠️Trouble logging in? We want to help. Right now, we're working to make it easier to access our online services. If you'd like to speak directly to our design team about your experience logging in to the AGL website, join our Login Feedback group and make your voice heard. ⚠️ On the login screen, enter your email address and click 'NEXT' If you’re set up with a password, you will see a ‘Password’ field Enter your password and click ‘LOGIN’ If the screen says ‘Verify Code’, you haven't set ...
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Samjy AGL Moderator
16-11-2018

How do I log in using a code?

⚠️ Trouble logging in? We want to help. Right now, we're working to make it easier to access our online services. If you'd like to speak directly to our design team about your experience logging in to the AGL website, join our Login Feedback group and make your voice heard. ⚠️ On the login screen, enter your email address or verified mobile number and click 'NEXT' We’ll send a one time code to your email address or verified mobile number Enter this code in the 'Enter Code' field and click ...
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Samjy AGL Moderator
23-10-2017

How can I request more time to pay?

We understand that life doesn’t always go to plan, and sometimes you just need a little more time or assistance with your bill. AGL offers a range of payment options, including some simple online tools. If you’re having trouble paying, you may be eligible for a payment extension. Click here to view your payment extension options via My Account Or, you can chat with us or follow the prompts below to see if you qualify for a payment plan.Call 131 245 Press 2 for payments, bill extensions a ...
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Samjy AGL Moderator
16-11-2018

How do I create a password?

If you haven't created a password, you'll need to log in with your email and a one time code and then create a password. Log in and click ‘Manage Account’ Click 'Edit' in the ‘Login details’ tile Click 'Update' on the ‘Email Login Preference’ tab Click ‘Yes’ to confirm you want to switch to Password login Enter a unique password and click 'SAVE'
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