About akouz

Rank: Conductor

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akouz Conductor
10-01-2019

Re: Repeated bill

Hi jaydeny, Today's e-mail reads: Dear AlexHere is a summary of your latest electricity bill.The General Terms for Market Contracts have been updated with effect from 1 February 2019. For further information and to view the updated General Terms, click here.Bill period: 3 Oct 2018 to 2 Nov 2018 (31 days)Direct Debit amount$xxx Direct Debit date23 Nov 2018 E-mail from 6/11/2018 reads: Dear AlexHere is a summary of your latest electricity bill.Bill period: 3 Oct 2018 to 2 Nov 2018 (31 days)Direct ...
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akouz Conductor
10-01-2019

Repeated bill

Today I've got e-mail from AGL with electricity bill for period from 3/10/2018 to 2/12/2018. I already received this bill by e-mail on 6/11/2018. Why AGL sent me the old bill again?
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akouz Conductor
09-01-2019

Re: Where "estimated" electricity usage came from?

Thank you. But I still have the same questions: 1. Is it possible to make AGL estimations more realistic? I do not have objections against estimation, it is just a bit strange that AGL estimates my usage so far away from reality. I guess estimation should not be arbitrary. 2. Why my latest bill for the period 3/12/2018 - 2/01/2019 did not use actual reading supplied by SAPN on 31/12/2018?
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akouz Conductor
09-01-2019

Where "estimated" electricity usage came from?

I joined AGL 3 month ago. Every month I got a bill with "estimated" readings. Those estimated readings are way higher than actual readings. I am just wondering, is it possible to correct estimations and make them more realistic? For instance, my last bill had "read date" of 2/01/2019. According to the bill my estimated usage was as follows:- General usage 385 kWh- Controlled load 381 kWh- Solar 660 kWh On 6/01/2019 I took readings from the power meter. My actual usage for the billing period was: ...
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