About akouz

Rank: Conductor

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akouz Conductor
26-04-2019

Re: Missing bills

Hi Jayden, Now all bills are available, thank you. Regards Alex
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akouz Conductor
19-04-2019

Missing bills

Hi,While accessing my AGL account at https://myaccount.agl.com.au/bills? I've noticed that several bills are missing. So far I have only 4 bills available:16 Sep to 2 Oct 20183 Oct to 2 Nov 20183 Feb to 2 Mar 20193 Mar to 2 Apr 20193 bills for period from 2 Nov 2018 to 3 Feb 2019 are missed. Is it possible to recover them?
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akouz Conductor
09-01-2019

Where "estimated" electricity usage came from?

I joined AGL 3 month ago. Every month I got a bill with "estimated" readings. Those estimated readings are way higher than actual readings. I am just wondering, is it possible to correct estimations and make them more realistic? For instance, my last bill had "read date" of 2/01/2019. According to the bill my estimated usage was as follows:- General usage 385 kWh- Controlled load 381 kWh- Solar 660 kWh On 6/01/2019 I took readings from the power meter. My actual usage for the billing period was: ...
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akouz Conductor
09-01-2019

Re: Where "estimated" electricity usage came from?

Thank you. But I still have the same questions: 1. Is it possible to make AGL estimations more realistic? I do not have objections against estimation, it is just a bit strange that AGL estimates my usage so far away from reality. I guess estimation should not be arbitrary. 2. Why my latest bill for the period 3/12/2018 - 2/01/2019 did not use actual reading supplied by SAPN on 31/12/2018?
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