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ScottB Switched-on
a week ago

AGL not paying solar credit in full

Hello AGL.On my statement for the period up to 28 September 2020 I had a credit of $283.50 and $56.14 was paid into my assigned account. I note AGL's reluctance to pay Queensland customers the $50 Government rebate but I am sure if you sent me bill for $283 you would want me to pay it in full not $56 worth.This has happened to other AGL customers I have spoken to, so I suspect it is a deliberate policy.Can you please explain why the credit is not paid in full?Regards,Scott
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