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RonR Conductor
15-10-2020

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

Regarding my excessive bills......The newer meter seemed to produce high numbers - this is just about decimal points it seems.It can also display different units.....it's all designed to be user unfriendly!But it seems my usage was always correct. What had happened to me is that I signed up on a deal, and it expired around the same time as I got the new meter - hence the confusion - big bills and a new meter with a different set of values - leading to total confusion.No-one ever explained this. ...
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RonR Conductor
10-04-2019

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

Unfortunately yes - but it still does not make me happy or fully explain things.I went to the ombudsman and they looked into it. I then had a conversation with a nice woman who looked through my past readings and was able to predict (very closely) the reading at the time of the call.Therefore they find it hard to believe there is a problem with the meter - that I also agree with.So it appears we use approximately 3 times as much hot water as the average family of 3 (we are a family of 3). I fi ...
21 Replies 1 Like
RonR Conductor
15-01-2019

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

I'll hopefully get there in the end!I live in an apartment - so my water usage is drinking, showering, washing, and dishwasher.Almost all are at least partly hot water.According to AGL, I use about as much hot water as 9 people (there are 3 of us). According to Sydney water I use just over 2 people's water................can you see just by that that it does not add up.If you are believing that your meter works fine - which is what essentially the previous person is saying, and I'm not disagree ...
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RonR Conductor
15-01-2019

Re: Hot Water Gas Meter ITRON UltraMaXX HW recording higher usage

Don't believe it's your fault - I can follow my water usage back a long way - I'm not using more hot water.It's them.They think that if you fill a 10 litre bucket your meter ticks over one unit - mine ticks 10.That is correct for the new meter - so there is nothing wrong with the meter.What is wrong is the calculation.2cents a litre is wrong!
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