About KennyB

Rank: AGL Idea Moderator

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KennyB's latest conversations

KennyB AGL Idea Moderator
3 weeks ago

Re: App does not show current usage. Has trouble connecting to my account details

Hi @Murf78 & @Andrewtikki , Can you please send me your account number privately and I'll look into this further? Are any of your property in the middle of a move? Thanks, Ken
11 Replies 0 Likes
KennyB AGL Idea Moderator
3 weeks ago

Re: Android app not working.

Hi @NK7 , Can you message me your account number directly? It should be on your bill and I'll get the team to investigate. Thanks, Ken
7 Replies 0 Likes
KennyB AGL Idea Moderator
3 weeks ago

Re: SMS notifications for multiple properties - Status changed to: New

Hi AngeloP, Thank you for your feedback. Coincidentally, we are already working on adding bill reminders and meter read notification on the AGL Energy app. If you download our app then you'll receive these features as soon as they become available. Here is a quick summary on how it will work: You set a bill reminder, choosing when you want the reminder to occur. The app will send you a notification at the time and clicking the notification will navigate you to the exact bill to be paid. F ...
2 Replies 0 Likes
KennyB AGL Idea Moderator
4 weeks ago

Re: APP is not showing correct Solar to Grid - Status changed to: New

Hi kalpeshpandya, Are you able to see your usage beyond 8th of July? I'm trying to work out if solar and usage are affected or just solar.
1 Reply 0 Likes