About KennyB

Rank: AGL Idea Moderator

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KennyB AGL Idea Moderator
15-11-2018

Re: Error Msg while making payment using Credit Cards - Status changed to: Delivered

We've tested payments work using credit card. AS2, if you are still experiencing this issue please let us know and we'll investigate further.
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KennyB AGL Idea Moderator
a month ago

Re: Usage update - Status changed to: Not Right Now

Hi @Frustration , We would love to have real time usage updates too. We understand its value to our customers. Unfortunately, we are limited by how often the metering providers sends us (the retailer) your usage data which could take anywhere between 24 to 48 hours. This is an industry-wide limitation. In the absence of real time usage updates, we believe some insights can be derived from changing the smallest usage time scale from hourly to 30 minute chunks. This feature is coming very so ...
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KennyB AGL Idea Moderator
23-08-2018

Re: Error Msg while making payment using Credit Cards - Status changed to: Investigating

Hi AS2, Is this happening all the time or just the once off occurrence?
5 Replies 0 Likes