NBN service down for 3 days. Will be 5 days when Support sraff return. I am told due NBN service is out due to an unplanned outage. I was TOLD an SMS will be sent when service restored.NOTHING. I am away from Home and wife is home alone. She called AGL and they refused to talk to her as not authorised. I called and told there is an unplanned outage. I have asked AGL to call my wife and they refused. They do not return calls. AGL internet hours are apparently 8am to 6pm weekdays and no support on ...