About Lachlan

Rank: Conductor

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Lachlan's latest conversations

Lachlan Conductor
10-11-2016

Re: My incredibly high electricity bill from AGL

Thank you, BWSS.It's nice to see that someone cares & tries to help while I'm going through this frustrating & sickening process.I might have not made myself clear enough: I always looked at each monthly bill since I began with AGL in August,2015 & was happy that the bills were fine, whether estimates or actual. I had no worries at all and carefully kept an eye on each electricity & gas bill as it came in. I paid $550 in total throughout the period August 2015 until October, 2016.The ridiculous ...
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Lachlan Conductor
10-11-2016

Re: My incredibly high electricity bill from AGL

Thank you, Rob.I like your advice...especially letting me know about the ombudsman delaying things. I've been incredibly lucky in that I've never asked for assistance from an ombudsman, so didn't know. It occurred to me to ask AGL to cease direct debitting my bank account asap to prevent the huge sums coming out of my bank account..with one due on 18th November..to try to prevent having to chase after a refund. All the best to you. Thank you again.
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Lachlan Conductor
10-11-2016

Re: My incredibly high electricity bill from AGL

Thank you again, Rob.I did save & print off most of the bills throughout the 15 months...so that gives me something to work with..all's not lost..I hope.
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Lachlan Conductor
10-11-2016

My incredibly high electricity bill from AGL

My monthly electricity bill has always been a really nice & low amount of around $60 because we are a small household & I also have gas as well as solar panels, so I got a terrible bill shock when I received 2 bills this month totalling more than an unbelievable $900! What a ridiculous situation! I flew to the phone & was told that somehow all my bills since I began with AGL in August,2015 had been reviewed & it was decided that the estimates must have been wrong & the $900plus was the total am ...
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