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sugarkane Alumni
22-09-2015

AGL Digital Metering

Ever wish you knew how much your bills were before they arrived? Or that you had the ability to know when and how you are using your electricity the most? With AGL’s digital metering, customers will be able to access all these benefits and more. Below you’ll find answers to frequently asked questions about AGL’s digital metering. If your question isn’t answered below, please ask a question here in the Community and we’ll get back to you. You can also give us a call on 1300 669 245, Monday ...
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sugarkane Alumni
20-08-2015

Centralised hot water billing

1. How does centralised hot water billing work? Centralised (or bulk) hot water systems are common in apartments and multiple residencies. Each residence will have an individual hot water meter connected to a central hot water system. Customers with centralised hot water are billed for the volume of gas used to heat the water based on the usage recorded by their individual hot water meter (see question 3 for more information on how your usage is calculated and billed). 2. How do I know ...
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sugarkane Alumni
02-09-2015

Pay your bill with Paypal

AGL have partnered with PayPal to offer AGL customers the option to pay their energy bills: There are no fees to use PayPal PayPal securely stores your financial information and does not share it Your PayPal wallet can store a variety of funding sources, including PayPal balance, bank accounts, and credit cards including American Express. Pay once-off using Paypal To make a PayPal payment to AGL, click here. AGL Customers who are registered for My Account can also make PayPal payment ...
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sugarkane Alumni
04-05-2015

How do I update my AGL account?

As much as we love a good chat, you can now manage your energy anytime using My Account. Wouldn’t it be great if you could manage your energy account online and save yourself some time? Well, you’re in luck – thanks to our online account management system. Sure, you can always give us a bell on 131 245 and have a chinwag. But the easiest way to manage your account is with My Account. This dedicated online management tool lets you handle many account-related issues and tasks that you may hav ...
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