Questions and discussion about modems and other hardware used to get online with AGL
Hi Everyone,
I recently signed up to SGL internet and I’m having issues getting setup. My apartment building has NBN fibre to the basement. I have a TP-Link VX230V modem that I have from my previous internet provider(it’s unlocked).
I connected the modem to the DSL port, set the modem up and did a quick setup. It asks for PPoPE info but my account number doesn’t work for the username and password.
I can’t get any internet connection whatsoever to my modem. Does anyone have any suggestions?
Solved Go to Answer
Hi @C1311, if you're using PPPoE, give the below a try:
If you’re asked to enter a PPPoE username and password during your internet setup, follow these steps:
actually thats the same issue ive noticed and asked for the latest firmware.
ive noticed after the modem is up and running for a while, (maybe a day or less) i can not access the modem
webpage any more. it comes up with a error that it can't connect.
however the modem is still working fine (eg wifi works, web browsing etc)
AGL support do you have a fix for this?