Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Adding my partners name in my bill

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HI there, I need my partners name to be on our utilities bill? 

Can you please add it in the next bill?

5 REPLIES 5
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Re: Adding my partners name in my bill

AGL Moderator

Hi Abhinna,

 

Only one name will ever appear on your bill, however you can add your partner as an authorised contact person so that they can contact AGL on your behalf. You can find out more here: How do I add an authorised person to My Account?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
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Re: Adding my partners name in my bill

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I cannot believe that you guys cannot add two persons to an account; the tenancy agreement we have shows both people, why can't you? Two people live there, not one.

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Re: Adding my partners name in my bill

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I 100% agree with the above comments. Why is this not available to us?

 

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Re: Adding my partners name in my bill

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My daughter lives with me and we share the bills.

I don’t have a concession card but she does. How do I add her as an account holder for both Gas and Electricity so we can claim the Govt concession?

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Re: Adding my partners name in my bill

AGL Moderator

Hi Dewey! 

Welcome to the AGL Community!

We can only set up accounts with 1 account holder which will also be a requirement to receiving concession rebates. She'll need to sign up a new account in her name, this can be done on our website here

 

Please also check our concessions page to check if the card she holds is eligible for rebates. 

 

Kind regards, 

 

-Nam-