AGL App and Online Services

How do I add an authorised person to My Account?

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‎29-05-2020 03:49 PM

An authorised person will be able to access your account and make changes including disconnecting the supply. However, they won't be able to add new products or connections and they won't be listed on the bill. We aren't able to have more than one person listed on an account.


You can nominate an account authority and give them permission to access your AGL account by following these steps:


  1. From My Account, go to your profile.
  2. Click the 'Hi [Your Name] ▼' menu and then 'Profile'
  3. In the Personal Details section, next to Account Authorisation, select edit.

    From here you'll be able to Add new authorised persons or remove existing authorities.

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Last update:
‎29-05-2020 03:49 PM
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