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Rank: Conductor

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Kezry Conductor
30-01-2019

AGL Payment Matching program

Is anybody familiar with the AGL payment matching program and how to be eligible for it? I have been a loyal AGL customer for 12 years, never missed a payment but have huge bills that I just can’t get on top of. I pay $140 a fortnight at the moment, something like payment matching would have helped me so much but is it not getting offered to loyal customers?
3 Replies 0 Likes
Kezry Conductor
24-09-2016

Refund enquiry

I have bill smoothing fortnightly payments set up with AGL. This morning I made the payment online but when I changed the pre filled amount paying box it changed back when the page refreshed and I didn't realise, so paid the entire amount instead of my $94 payment. My bank can't cancel it and agl have said they won't receive it till Monday but generally only refund if the account is in credit, mine won't be it will just be paid off. They have left me with nothing, I urgently need that money to f ...
17 Replies 0 Likes
Kezry Conductor
31-01-2019

Re: AGL Payment Matching program

Jayden thank you for your reply. Could you tell me if any more people will be accepted to this program? I am on Staying Connected but just spoke with someone on live chat who told me if I wasn’t contacted about it I won’t be able to get it 
3 Replies 0 Likes
Kezry Conductor
26-09-2016

Re: Refund enquiry

Thank you so much Nathan I'll do that now! You have made my day 
17 Replies 0 Likes