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lightspirit Conductor
29-11-2018

Re: What do you think of Bill Smoothing?

Hi jayden, here is a screen grab of the chat I had when I changed it, only to have it changed back!If only it could have stayed at $40 p.f. I would now owe nothing, seems crazy doesn't it... I understand the way bill smoothing works, but I did the chat to explain I had a new gas hot water system and knew my bill would be more, who decided to change it back I have no idea.Interested in your thoughts on this topic, thankslightspiritThe following is a record of my online chat. ( I have deleted my ...
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lightspirit Conductor
26-11-2018

What do you think of Bill Smoothing?

Hi, just want to express my opinion here being as AGL cannot be emailed directly, maybe they will read this? I quite like bill smoothing, except for one thing - I want to be able to say what I think I should pay. To this point, I recently got gas hot water installed and knew my gas payment would increase, so I had a chat online with AGL and they agreed to increase my payment to $40 per fortnight which I knew would cover my bill. However, I then received mail from AGL saying we think your paymen ...
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lightspirit Conductor
26-04-2018

Re: How long have you waited for your solar meter to be installed by AGL?

Hi all, well today my solar meter was installed and I waited only 20 days! GREAT!After worrying, which was not necessary, AGL worked quickly, it took only 30 mins to install.I believe that after last December 2017, things really changed and now I don't think anyone needs to worry. I did however, make several phone calls so maybe that helped?Warm wisheslightspirit
4 Replies 0 Likes
lightspirit Conductor
24-04-2018

Re: How long have you waited for your solar meter to be installed by AGL?

Hello all, well I am replying to myself to pass on what I found out. It seems that now, since December 2017, solar bi-directional meters are to be installed 30 days after the initial application by you solar provider. If this is accurate, we should get out meter approximately six weeks after the initial application. It depends upon the availability of the contractor used for your area as AGL use only contractors. I would be satisfied with this time frame and I will update and let you all know i ...
4 Replies 1 Like