After retiring I decided to invest a large sum my superannuation in solar panels and a battery. However AGL have been unable some 11 weeks later to have the required solar meter installed. I have rung and rung - been promised callbacks that never eventuate but still no action. AGL customer service is non existent. They’ve outsourced to call centres in the Phillipines and India that can’t fix the problem. I now need to find another power company. Very distressing.