About Steve

Hi KN Only got into this as I was being ripped off since the day I moved in and just accepted it as it was not to bad. Then it got disgusting $200 water for one month one person! Have said if you take a picture of the gas hot water cylinder meter and all the water meters around the block after 1 month you can use your own gas bill to see if the CF or PF whatever they call it is approx correct. Am happy to assist if you like email steve@siliconheaven.com.au and use AGL gas bills as title. There ...

Hi All Have been asking AGL what it would cost for a Single house not a block for the cost for the gas. Got an answer that makes sense immediately, $400. AGL then refused to answer how the conversion factor for hot water was calculated when block only used $400 and why the tenants were individually charged $1400 total. Some answers were We cant supply other customers informationIts due to the outside temperature (Do you come and check the temperature at my house)Length of pipesThe conversion fa ...

PS. Forgot to add. Your retailer does not supply you the gas. The supplier like Jemena supplies the retailer and they inform of the Conversion Factor. Changing retailer does not change your supplier.

Hi Kuga As per your email, the ombudsman states conversion factor is related to your Actual usage of the hot water cylinder. So you must read the actual gas consumed only by your hot water cylinder per month or per quarter. Every unit owner should then pay a percentage of the gas consumed by the hot water cylinder by the percentage of the total hot water used by the entire block. You need to record every water meter and the gas how water meter to make this calculation. My previous email show you ...