About Andrew

For several months our AGL gas account bills have beenaccompanied by a note advising that, and I quote:'the enclosed bill is estimated because the distributordid not provide an actual read - please ensure meter accessfor your next reading'.We have discussed this matter with our building manager whospecifically informed us that for all apartments'all the meters are read remotely via modem, so there isno reason they would need access'.We note that because of continuing refurbishment of our apartme ...

Hi Rob and NathanB, Thanks for your replies to my query. Our building manager is adamant all the gas meters should beread out via a modem, to which they are connected by cables.These cables can be seen in my attached snapshots.Perhaps the AGL meter reading subcontractors (Jemena Gas ?)are unaware of this... Your suggested option of submitting our own meter reads is interesting,which we should try.To read the COOK TOP GAS meters (big grey ones on the left) is easy.The HOT WATER GAS meters (smalle ...

Hi BWSS, Thanks for the link to Jemena 'smart' electricity meters.Indeed they do not mention these on their gas meter pages? I have decided to query Jemena about this, attaching additionalsnapshots of the two meters and the protruding cables (which arepresumably for readout?), and specifying the meter numbers. Hopefully they will respond (one way or another) sometime next week,and I will update this thread accordingly. Cheers,Andrew

An update on developments concerning our gas meter reading problem: No response to our online query to Jemena Gas. Phone call to Jemena: a recorded message saying that all meter readingquestions should be directed to gas retailer. Phone call to AGL: put on hold while they discuss this with Jemena.Eventually AGL advise that Jemena Gas will be coming within next twoweeks to 'realign' our gas meters (whatever that means).Apparently Jemena Gas also requested that our building manager bethere (either ...