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patriciadunbar1 Switched-on
30-10-2020

MY ACCOUNT IS ALIVE BUT YOU REFER TO IT AS DISCONTINUED

When I login and search, I can see my account - great! But at the top of the screen it shows my old address and says "being disconnected". It was disconnected in August 2020. When I try to see my supply details it reads "account discontinued". So .... please fix all this rubbish. I live at [removed] and have been here since 10/8/20. I hope I am not paying charges for my old address! I also hope to get access to my new account set up. I want to know that you have all my stuff in order. This is th ...
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