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KashyapGandhi Semiconductor
26-10-2020

Re: Too high Gas bill

Hi Jenna, It is combine duty of distributor and retailer to send their customer correct bill. Rather than just playing blame game they should work together and make smooth journey for their customers. And if you talking about the history we never had a history of such a high usage. As a customer I am highly disappointed by listening that distributor is the one responsible and rather than fixing the issue by working out with them. Very poor customer service. Customer are asked to get work done to ...
8 Replies 1 Like
KashyapGandhi Semiconductor
26-10-2020

Re: Too high Gas bill

Hi Jenna, Thanks for your revert and if you say that it is based on estimate so how can you estimate such a high usage as if you look into the previous bills was never given such a high estimate. Sometime I think AGL estimate are to fool their customer and make money. I have heard this excuse all the time can't access the meter, but the reality is the work is not properly done as they don't even ask for access.
8 Replies 1 Like
KashyapGandhi Semiconductor
23-10-2020

Too high Gas bill

Hi All,Just wanted to ask if anyone else has faced a similar problem with AGL Gas bill. The gas bill is way too high and they say it is as per previous estimate. Had faced similar problem a year ago and it took them 3 months to resolve it. This time they are again asking me to send the reading and the meter is hard to read as the person who comes to note meter reading himself said that he also does not understand how to read such meter. I think such behaviour is frustrating and this has occurred ...
8 Replies 1 Like