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New@tweed Switched-on
27-06-2016

Re: Dramatic unexplained change in bill amount using bill smoothing and monthly billing

I got my first bill at the beginning of June - been in our house 43 days and the new charges were $919! After I got up off the floor, I call AGL for assistance. I was also told its the bill smoothing - based on estimate - and I'm fine if they estimate my bill smoothing payments based on what others are using in the area - BUT - I'm not happy with receiving an invoice for this estimate - which is all it is. To send me an Invoice is for electricity I haven't used is wrong and I've never had th ...
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New@tweed Switched-on
27-06-2016

Re: Dramatic unexplained change in bill amount using bill smoothing and monthly billing

Thanks for your response Nathan .... can you let me how / who do I send the message to?
9 Replies 0 Likes