About XIAOHUA

Rank: Conductor

Learn more about ranks and badges.

XIAOHUA's latest conversations

XIAOHUA Conductor
04-07-2016

Re: Much higher reading on the bill

Hi @NathanBI have sent you my account number via privvate message.
7 Replies 0 Likes
XIAOHUA Conductor
30-06-2016

Re: Much higher reading on the bill

Hi @NathanB,Thank for the reply. However, what I meant was the huge difference in the reading. The end reading for the ML****** meter for the first bill was more than 20,000, and it has been changed to the correct reading of 7617 in the new bill. With such a big difference in the reading and usage, why is the amount charged for around the same price? The period with a few days difference isn't the main problem here.I would appreciate your reply, thank you.
7 Replies 0 Likes
XIAOHUA Conductor
30-06-2016

Re: Much higher reading on the bill

Hi Nathan,Thank for the reply. However, what I meant was the huge difference in the reading. The end reading for the ML****** meter for the first bill was more than 20,000, and it has been changed to the correct reading of 7617 in the new bill. With such a big difference in the reading and usage, why is the amount charged for around the same price? The period with a few days difference isn't the main problem here.I would appreciate your reply, thank you.
7 Replies 0 Likes
XIAOHUA Conductor
23-06-2016

Re: Much higher reading on the bill

Hi @NathanBI contacted AGL and they said I will receive a new bill with the reading I provided.However, I do not understand why the reading I provided according to my meter is actually a lot lower than the previous reading on the bill, but the new bill is even charging higher the the previous bill?Please take a look for me. Thank you. previous wrong bill: new bill: reading correct, but charging even higher with lower reading?
7 Replies 0 Likes