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delusiondesignz Switched-on
29-08-2018

Re: Smart Meter Exchange Issue

Hi Jayden, Thank you for your email response yesterday: Thank you for taking the time to get in touch with us. We’ve reviewed your account, and I can confirm without hesitation that all past meter upgrade jobs have now been cancelled. In addition to this, once transfer request from another retailer on 23/5/2018 which was promptly rejected. We have not received another transfer request since this date, and I can confirm that we would not object to future requests on any grounds. I apologise for t ...
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delusiondesignz Switched-on
28-08-2018

Smart Meter Exchange Issue

Issue still not resolve since May 2018. 9 May 2018 - Smart meter scheduled, I took a day off work to wait for installation, called up AGL and was told this has been rejected/cancelled and they are unable to provide a reason why. 27 May 2018 - Called to cancel meter exchange request, confirmed at 10am by Tiffany. 29 June 2018 - Called to confirm that there should be no request, confirmed by Mark at 1.54pm no request. 16 August 2018 - Called to confirm that there should be no request as another p ...
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