About kathy

Hi There,sorry fornot replying earlier. How do i send a private message?

I have tried over the last 4 weeks to get the app on my iphone to work. When i put in my password it tells me I do not have an active account. I have reset my password, dowloaded the app numerous times, tried to get answers from the online chat and it still doesnt work. I have now tonight tried to log into my account and it says that the page cannot be found.Can someone pelase help me. I have a digital meter now and I want to be able to see how much usage we have used.

Hi There,Thanks for the reply. I finally got the website page to work, but the app still doesnt work. It keeps on saying that i have no acive accounts. I use the same email and password as the one for the website. I have reset my password and still nothing

Where do I find the web chat? I found it on the contact page but cannot find it again. So frustrating