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Katka Switched-on
02-02-2018

Pathetic customer service

Not one ounce of a positive experience with AGL. Seems like they are used to operating in a third world country. The switchboard operators are totally unaware of any services, advertised all over the media, have no idea what they are talking about most of the time. The waiting time on line is unacceptable as well. I wonder what the shareholders think of this - they probably do not care, the only objective is to get as high a share price, as possible - and who cares about the clients! And so we, ...
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