I have trouble when I print out my AGL account. The variables (e.g. my name, address and the dollar amounts) are printed as open rectangles. I can "see" the account OK on the screen - it just won't print. I don't have any other printing problems with any other documents or pdf files. I had a "chat" online to an AGL person but all they did was send me a copy of the account - which still wouldn't print. Is anyone else having this problem?