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Gasbag Switched-on
19-08-2020

Re: notify of estimation

Thank you David.
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Gasbag Switched-on
19-08-2020

notify of estimation

Please immediately notify the customer by email when an estimation has been made instead of an actual read so a self read can be taken on the same day and forwarded to AGL. It is unsatisfactory to find out after the bill arrives that it is based on an estimation. This is currently the situation as the gas readers no longer leave a card advising of their inability to access the meter.
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