About AreEll

Some items from AGL key commitments are:Improve the way we work with our customersImprove comparability and transparencyDeliver clear customer choiceWe advised we had Solar PV generation installedWent to direct debit for our accountsReceived the bill 27 days after the period endedWas then advised that our contract had ended, and was put on a 5 Day Time of use @ .41cents kWhI responded that,” AGL has just changed the plan without discussions with us”I know apologize will not work always, still, I ...

Hi So what we now have is a company that accepts Direct payment, takes a payment, but HOW! There isn't any bill in sight so how do they know how much to charge? Site indicated the bill would be available in 2 days,Ha! Three weeks later still no bill!@#$ Isn't this funny how all this has happened since we went to Solar (not theirs) Oh and yes we requested a concession discount as well. So after 2 months of free electricity from our solar panels we get no account, they just take our money. Di ...

Since installing Solar AGL has increase charges greater than the savings from solar generation even with 38% discount.While paying me the 11.3c they then increased my charges from 26.546c to 45.236c, So apart from making money from the power they get from me they have negate any savings I would have made for the future. Not happy Jane!@#$%