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Rank: Switched-on

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Skyeqi's latest conversations

Skyeqi Switched-on
16-08-2020

You have no right to estimate our usage and our bill - I'm considering leaving this provider

I am also shocked !!! I think it is appalling that you think it is ok to estimate peoples bills! Sometimes one may not even be in residence for a period of time, or simply do not wish to use your product for a period to save on costs if they need to, or have an alternative. You are taking away people's agency. If are going to do this I will be looking for another provider, as we pay a healthy service fee for you to do your job. It is not the customer's job and if you want to make it our job red ...
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Skyeqi Switched-on
16-08-2020

Estimated bills

I am also shocked !!! I think it is appalling that you think it is ok to estimate peoples bills! Sometimes one may not even be in residence for a period of time, or simply do not wish to use your product for a period to save on costs if they need to, or have an alternative. You are taking away people's agency. If are going to do this I will be looking for another provider, as we pay a healthy service fee for you to do your job. It is not the customer's job and if you want to make it our job red ...
0 Replies 0 Likes