Yes, I lost the pay on time discount 2 years ago in Victoria When I recontracted they tried to put me in direct debit - no way I told them- I have always paid on time for 20+ years.
Finally recontracted. 5 hours Wednesday, 75 minutes. Apparently old version of Safari on trusty iMac I’ll wait to see what the August increase is for AGL and others in Victoria
After 2 hours and 15 minutes I had a sort of response but then AGL rep disappeared from online chat. He asked a couple of questions (life support, concession) . I answered straight away, now waiting more than 20 minutes for a response
