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Thomson Switched-on
2 weeks ago

When usage will be available after moved from other provider?

Hi, I moved from other provider to AGL for my electricity usage and solar FiT.It is now near 1 month and I still cannot see the actual usage (i was able to get hourly usage history from my old provider). I had a chat with AGL online team and they said it is a smart meter in the record.May I ask usually how long it will takes AGL to receive the actual usage ? The estimate they had in the app is very high compare to our usage history in the past. It will be good to have usage up to date so we c ...
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