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Rank: Semiconductor

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wsqwin Semiconductor
13-07-2020

Re: Connection complaint

Hi Steve, A technician showed up Last Thursday (09/07/2020), and he didn't come with SA Power Networks. He looked around and left saying he needs SA Power Networks help in order to change the meter. I have been told this since the first technician came to my house 2 MONTHS ago. What is AGL doing seriously? And just now, I received the following email saying I need to get my own electrician to amend the submersible fuses. I had no idea what it was so I reached out my solar company, they told me ...
6 Replies 0 Likes
wsqwin Semiconductor
06-07-2020

Re: Connection complaint

Hi mate,You're not the only one, I've been waiting for almost 2 months for meter exchange. Their meter team is no doubt the worst department of the whole company. My guess is that AGL just doesn't want us to use solar because it lowers their profit.
6 Replies 0 Likes
wsqwin Semiconductor
06-07-2020

Re: Complaint: Takes forever to exchange my electricity meter

Hi Ellen, Let me share a joke, my meter exchange is still not happening. Following the email confirmation on 16th June, I waited 2 weeks until 1st July. I called AGL meter team, they told me sorry we have to cancel the order and re raise another one. I have heard this answer a few times, what's wrong with your meter team???????? Do they just get paid for repeating the same things?????Now another week passed, I'm still waiting.
2 Replies 0 Likes
wsqwin Semiconductor
22-06-2020

Complaint: Takes forever to exchange my electricity meter

I've been a loyal AGL customer foe years, always happy with their services until last month. I installed a solar system on 15th May.On 1st June, a meter technician showed up but later discovered that they required SA Power network to temporarily isolate the power, so he couldn't complete the job on that day and another service order was raised and appointment was set on 16th June.However, NO one showed up and only after I called AGL, then I was informed that the appointment was somehow cancelle ...
2 Replies 0 Likes