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rhivenge Switched-on
14-12-2017

5 month delay of setting up account, about to be billed for whole period :/

Hello,I moved house 5 months ago and for some reason my electricity has had difficulty being set up at the new address. My gas was connected fine, but not the electricity. I have followed up on more than one occasion and was told "oh we need to tick a box and it will be all ok". I contacted AGL via chat today and the person followed up thoroughly and was able to get the ball rolling further. In their last statement they said - no bill is going to be generated and to contact the resolution team. ...
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