About Chilly

Rank: Switched-on

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Chilly Switched-on
07-05-2020

Re: Connection complaint

You've only had to wait 21 days - I've been waiting 11 weeks, and still not connected. Numerous phone calls saying it should be right this time just wait a few more days. I'm needing to fault find their process issues myself, then advise AGL why the delays are occurring. They really seem to have no idea - or care at the moment - while focusing more on preparing for dinner or family issues while working from home.
6 Replies 1 Like